Privacy Policy

Last Updated: June 2026

EZ Car Keyz ("we", "us", "our") operates the website ezkyz.com and provides mobile automotive locksmith services across Ventura County and San Diego County. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

We may collect the following information when you contact us or use our services:

• Contact information: Name, phone number, email address
• Vehicle information: Year, make, model, VIN (when necessary for key programming)
• Location information: Your service address or vehicle location so we can dispatch our mobile unit
• Payment information: Payment method used (cash, credit card, Venmo, Zelle). We do not store full credit card numbers.
• Communication records: Phone calls, text messages, and emails related to your service

How We Use Your Information

We use your information to:

• Provide the locksmith services you requested
• Contact you about your service appointment
• Process your payment
• Send follow-up communications (service confirmation, receipts)
• Improve our services and website
• Respond to your questions or requests

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: Payment processors that help us complete transactions
• Legal requirements: When required by law, court order, or government regulation
• Business protection: To protect the rights, property, or safety of EZ Car Keyz, our customers, or the public

Text Messaging (SMS)

EZ Car Keyz uses text messaging to communicate with customers who contact us about automotive locksmith service. When you text one of our numbers, we use the phone number and information you provide to respond to your message, answer service questions, confirm appointment details, and coordinate the arrival of our mobile technician.

We may share this information with platform providers, phone carriers, and other vendors who help us deliver these messages. We will not share your mobile information with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties.

You can opt out at any time by replying STOP, or reply HELP for help. Message and data rates may apply, and message frequency varies.

Cookies and Website Tracking

Our website may use cookies and similar technologies to improve your browsing experience. These may include:

• Essential cookies: Required for basic website functionality
• Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics)
• Advertising cookies: Used to deliver relevant ads (e.g., Google Ads remarketing)

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

Third-Party Services

Our website and business may use the following third-party services:

• Google Analytics (website traffic analysis)
• Google Ads (advertising)
• Google Business Profile (reviews and business listing)
• YouTube (video content)
• TikTok (video content)
• Instagram (social media)
• Yelp (reviews and business listing)

These services have their own privacy policies. We encourage you to review them.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

California residents have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us using the information below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or your personal information, contact us:

• EZ Car Keyz
• 2137 N Ventura Rd, Oxnard, CA 93036
• Ventura County: (805) 790-8162
• San Diego: (619) 876-1271
• Email: info@ezkyz.com