Question 1

I lost all my Kia keys. Can you still make a new one?

Accepted Answer

Yes. All-keys-lost is one of the most common calls we get, and we handle it on site for most Kia models. The process involves retrieving a 6-digit security PIN by VIN, connecting to the immobilizer through OBD, erasing all existing key data, and programming new keys from scratch. Kia owners who call the dealer for an AKL job face quotes of $600 to over $1,200 depending on the model and are told to tow the vehicle in. A Sorento owner paid $150 upfront for a key job, then waited a week while the car sat at the dealer. We come to you and do the same job at your location for significantly less.

Question 2

Do I need to tow my car to the dealer if I have no keys?

Accepted Answer

Not for most Kia models. A mobile locksmith with the right tools and credentials can handle all-keys-lost right where the vehicle sits. Kia dealers default to telling you to tow because they need the car in their bay. One Sorento owner who towed their SUV to Kia ended up without the vehicle for about a week and then got hit with a $4,000 repair estimate on top of the key work. We come to you. The only exceptions are certain very new models where dealer-only software is required, and we will tell you upfront if that applies to your 2002 Kia Sedona.

Question 3

How long does an all-keys-lost replacement take?

Accepted Answer

On site, most Kia AKL jobs take 30 to 60 minutes. The immobilizer requires a PIN-based reset, all existing keys are erased, and new keys are registered one at a time by pressing each fob against the start button when prompted. On a 2015 Sorento, the locksmith retrieved the PIN, connected via OBD, and programmed both keys in a single session with each key held to the start button for a few seconds. At the dealer, the same work can stretch to days or weeks because of scheduling, parts ordering, and workflow delays.

Question 4

What battery does the 2002 Kia Sedona key fob use?

Accepted Answer

The 2002 Kia Sedona uses a CR2032 battery. When we do an all-keys-lost job, the new key always comes with a fresh battery installed. You will not need to worry about battery life on your new key for a long time. We also recommend keeping a spare battery at home once you have your key, since a dead fob on a Kia push-to-start system can leave you unable to start the car even though the vehicle is fine.

Question 5

Can you make a spare at the same time so I have two keys?

Accepted Answer

Yes, and we strongly recommend it. Kia smart key systems erase all previously registered keys during programming and relearn them in a single session. The Sorento and K5 AKL procedures both clearly show that the tool asks "would you like to program the next one?" after each key. That means adding a second key while we are already connected costs less than calling us back for a separate visit later. All keys must be present during registration, so this is the ideal time to do it. If you just went through all-keys-lost, the last thing you want is to be in that situation again.

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