2012 Cadillac SRX
Key Replacement - Save vs Dealer in Ventura County

2012 Cadillac SRX Smart Key Replacement - Fast, Affordable & Professional

Up in the Hillsides in Ventura, I got a call from someone who had lost both keys to their 2012 Cadillac SRX. Not one key. Both. The car was sitting in the driveway and it was going nowhere.

The first thing they told me was that two different people had already told them it was dealer-only. One of them was someone at an auto parts store. The other was, I think, a neighbor who had gone through something similar on a different car and assumed the same rules applied here.

With an all-keys-lost job on this system, the process is more involved than a simple add-a-key. The vehicle security system has no living key to reference anymore, so you're not just registering something new alongside something old. You're clearing the module's key memory and building from scratch. I back up the relevant module data before touching anything, then run the all-keys-lost sequence through the OBD port. On the 2012 SRX that sequence has a timed step built in where you're just waiting. Can't rush it.

The owner stood in his driveway watching. He'd already called the dealer and gotten a number that made him wince, plus they'd told him it would be a few days before they could even get to it, and the car would need to be towed in since he had no key at all.

I had two fobs programmed, both tested on every function, inside of an hour. He drove it before I left the driveway.

The dealer comment came up at the end, almost as an aside. He said something like, "and you came to me." Yeah. That's the job.

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