Question 1

Are you licensed and insured to work on Nissan vehicles?

Accepted Answer

Yes. EZ Car Keyz holds a California Bureau of Security and Investigative Services locksmith license and carries full liability insurance. For a 2009 Murano specifically, programming a replacement Intelligent Key fob requires both the right diagnostic tooling and legitimate access to vehicle security data. We have both. Not every locksmith advertising key service in Santa Barbara has the equipment or credentials to actually register a new fob on this system, which is why it's a fair question to ask before anyone shows up. Ask any locksmith you're considering what tools they use for Nissan Intelligent Key enrollment. If they can't answer that clearly, keep looking.

Question 2

How do I spot a scam locksmith before I get stuck with one?

Accepted Answer

The pattern is consistent: a low quote on the phone, a much higher number once you're stranded and they have your attention. For a 2009 Murano specifically, a scam operation often can't tell you anything about how the Intelligent Key system actually works, what port they use to register the fob, or why add-a-key and all-keys-lost are two different jobs with different time requirements. Legitimate locksmiths answer those questions without hesitation.

Ask for the BSIS license number before anyone arrives. California requires it. Look up the number on the BSIS website. Ask for a firm estimate for your specific vehicle over the phone. If the price jumps dramatically on arrival, that's your answer.

We post the actual work on our YouTube and TikTok channels so you can see exactly how these jobs go before you decide to call.

Question 3

Will a replacement fob work exactly like the original on a 2009 Murano?

Accepted Answer

Yes, when the job is done correctly. A properly registered fob on this vehicle communicates with the Intelligent Key system the same way the factory fob does. The start button responds, the door handle touch sensors work, and all four buttons function as they should.

The verification step at the end isn't optional for us. Before I leave any job, I test every button, both door handles, and confirm the start button reads the fob at normal operating distance rather than the close-range fallback. You're not taking my word that it works. You're watching it work in your own driveway before I pack up.

Question 4

I lost both keys to my 2009 Murano. Is that a much harder job than just adding a spare?

Accepted Answer

It's a longer job, not a harder one. All-keys-lost on the Intelligent Key system means the existing key registrations have to be cleared and the new fob or fobs get enrolled fresh. There's a timed sequence built into the process that you can't rush. Add-a-key, where at least one working fob is present, skips that reset entirely and goes faster.

All-keys-lost also means the blade cut has to come from the VIN or by decoding the lock, since there's no working key to reference. That's standard procedure and not a problem, just part of the job. If you're in Downtown Santa Barbara and stranded, I can come to you. Plan for a longer window than a simple spare job.

Question 5

The steering on my 2009 Murano locked up and now it won't release. Is that a key problem?

Accepted Answer

Not exactly, but the two systems are related enough that it feels that way. This generation of Murano uses an electronic steering lock, and when it fails or gets confused, the steering column stays locked and the car won't start even if the Intelligent Key system itself is functioning fine. Owners often assume the fob or the immobilizer is the problem because the symptom shows up at the start button.

The electronic steering lock module can be read for fault codes on-site, which usually makes clear pretty quickly whether you're dealing with the lock mechanism, a communication issue between modules, or something else. It's a distinct diagnosis from key programming, but it's one I can run in the field rather than putting you on a flatbed to the dealer.

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